The US Postal Service has been losing money every year for about two decades, and borrowing money to keep the mail running. Now it has hit the debt limit imposed by Congress. Elena Patel of the Brookings Institutiontells the US side of the story in “What’s next? The US Postal Service’s fiscal crisis: When universal service outlives its financing model” (March 13, 2026) and provides some international perspective in “Postal systems worldwide confront the same financial pressures” (March 10, 2026).
Here’s an overview of the situation. The US Postal Service has a legal monopoly on the delivery of first-class mail. The idea was that the profits from first-class mail could then provide a cross-subsidy to support universal, six-day-a-week mail delivery. But as electronic communication has soared (email and text, in particular), first-class mail has dropped by more than half in the last two decades.
Luckily for the US Service, shipping and packages are up, and also pay a lot more than delivering letters. As a result, total revenue for the US Post Office has been roughly flat. However, because the US Postal Service does not have a monopoly on package delivery, these revenues are less likely to create a profit-stream that can cross-subsidize other Post Office operations.
However, about two-thirds of total USPS spending is on labor compensation and benefits, and while revenues have been flat, total costs have edged up over time.
So what’s to be done? The simplest step is probably for Congress to let the US Postal Service borrow more money, although that of course doesn’t actually address the problem.
Congress could admit that the old model of relying on first-class mail to generate funds for universal six-day service doesn’t work any more. Thus, Congress could let the Post Office shift to, say, delivering first-class mail to everyone, but only three days per week: for example, half the country would get Monday, Wednesday, Friday delivery, while the other half would get Tuesday, Thursday, Saturday delivery. Perhaps package delivery could continue to be daily, everywhere. Or if Congress wants to keep the universal six-day service, it could pay for it with a direct appropriation of perhaps $6 billion per year.
It’s also common to point out that if you take out the cost of obligations to retirees, the US Postal Service would actually be running at break-even, or a little better. But of course, if one could just remove the cost of obligations to retirees, federal, state, and local budgets all over the country would also be a lot closer to break-even. But at least in theory, Congress could take over these retiree costs.
The same decline in first-class mail is happening everywhere. What are other high-income countries doing about it? Patel notes:
In March 2025, Denmark’s state-owned postal operator PostNord announced it would traditional nationwide letter delivery, citing a roughly 90% decline in letter volumes since 2000. …
In July 2025, the United Kingdom’s regulator approved reforms to the universal service affecting Royal Mail, a privately owned operator, in response to declining letter volumes and sustained financial pressure. The changes preserve six-day First Class delivery but allow Second Class letters to be delivered on alternate weekdays rather than six days a week …
In September 2025, persistent losses and falling letter volumes in Canada led the federal government to instruct Canada Post to begin a structural transformation, authorizing the conversion of four million door-to-door delivery addresses to community mailboxes,
I have no easy answer for the US Postal Service. But it’s been clear for some years now that it’s longstanding business model isn’t workable.
